Deskless workers use traditional methods to solve their communication needs on the job to stay informed. This not only has a negative impact on the business but also limits the amount of knowledge that employees can access while on the job to a few dozen coworkers with whom they are acquainted.

Employees who don’t sit at a desk for their job make up 80% of the global workforce. For years, deskless workers have been neglected in comparison to the remainder of the workforce. Deskless workers are now seeing technology as a means to boost their productivity and satisfaction. While there are still technological deficiencies for deskless workers, there is a lot of opportunity to develop innovative technology. We at Talker believe there is an enormous potential to serve the industry.

Why do Deskless Workers need their communication gap filled?

Deskless workers use traditional methods to solve their communication needs on the job to stay informed. This not only has a negative impact on the business but also limits the amount of knowledge that employees can access while on the job to a few dozen coworkers with whom they are acquainted.

As a result, businesses should be educated on the importance of communication for deskless workers, as well as the importance of apps designed for deskless workers.

Deskless Workers Current Modes of Communication

Some of the current modes of communication among deskless workers include phone calls, walkie-talkies, cellular-based other push-to-talk (PTT) apps, text messages, etc.

Problems in Current Modes of Communication

Deskless workers in currently existing communications platforms are confronted with certain difficulties:

  1. A telephone might or might not connect, and even if it does connect, the individual who receives the phone call may not receive it. The caller may hear nothing but a dial tone for several seconds before the call is dropped; the person receiving the call may not even receive the call but may receive a “this number does not answer” message. On the other end of the conversation, the person receiving the phone call may hear the other person’s voice, but there may be a delay of several seconds, and the voice may be garbled. The person receiving the call may not be able to hear the other person at all. The receiving phone may indicate that the call was dropped. A telephone may or may not work at all, even if plugged into a working outlet.
  2. Walkie-talkies have a comparatively short range due to their low power, and communications between sites may be disrupted if the large network connection is lost. Walkie-talkies are not practical for long-range communication or for connecting with people outside the network. Walkie-talkies are small, portable, and easy to use; they do not require installation or signing up for a service. However, they are significantly more limited than cell phones and other devices.
  3. Text messages, in contrast to higher-power radios, have a difficult time conveying tone, emotion, facial expressions, hand gestures, body language, eye contact, oral presentation, and face-to-face communication. Consequently, the real meaning of your message is lost. In a high-pressure or stressful situation, this loss of clarity can turn a simple message into a miscommunication, which can have serious consequences. In a non-emergency situation, the inappropriate use of texting can also cause problems. For example, when a colleague or subordinate sends you a text message and you respond with a request for a meeting or email, you have just sent a message that is likely not intended to insult or embarrass the person, but the message is clear.
  4. Cellular-based other Push-To-Talk(PTT) apps do not include Ease of Use, ease of setup, and support quality, a few of which doesn’t have – Location tracking capability, headset integrations, desktop programs, and so on.undefined

What is Talker and How Does it Solve the Problem?

Talker, available as Talker iPhone App & Talker Android app, allows Talker users to create a discussion group and communicate instantly with its members. Once you have launched the app, Talker allows you to follow/listen to a discussion or directions without the need to hold your phone. Speaking couldn’t be simpler – at the press of a button, it’s over to you. In fact, the Talker is equipped with a big mic Push-To-Talk(PTT) button for quick and easy access to the app. With Talker, you can also track your team location.

If you have an iOS or Android phone, you can install and configure this App so that whenever you press it you can communicate directly with the group of your choice via this Push-To-Talk(PTT) app.

Conclusion

When you can’t see your team throughout the day, it can be hard to stay connected. There is Talker out there that lets you keep in contact via walkie-talkie. With this app, you can send voice and text messages, create group chats/channels, and even share multimedia messages. If you’re always on the go, Talker makes it easy to stay connected with your team.

If you liked this article, you may also enjoy a good piece of content on collaboration by Meta: Desk-less not voiceless: A new approach to connecting everyone within your business

If you are in the manufacturing industry, you may be also interested to read the below article: Impact of push to talk app in manufacturing companies