Today’s businesses are digital-first, meaning that your company’s ability to leverage communication technology (CT) will directly impact the success of your business. In fact, recent research indicates that companies that can successfully leverage CT will experience a 40% boost in productivity, a 36% boost in employee retention rates, and a 31% reduction in operating expenses. The challenge for many businesses is how to leverage CT to achieve these results. After all, it may seem like there are so many options for CT – everything from video conferencing software to telephony services – and choosing the right ones can be overwhelming. That’s why today we’ll be exploring the biggest concerns facing businesses with their current technology setup and how Talker is solving them with their scalable and customer-centric communication platform.
The Problems with Traditional Communication Technology
Traditional communication technologies like asynchronous messaging and email have proven to be insufficient for modern businesses. These old tools have failed to keep up with the need for real-time communication and have led to major communication problems, such as: – Fragmented and Distributed Communication: Email and messaging tools often fail at encouraging team communication, causing teams to work in silos and fail to share important information. – Lost productivity due to Lack of Instant Communication: With instant communication tools, you can save time by reducing the number of emails and increasing the speed of your decision-making process. – Lack of Collaboration tools: Collaboration tools are needed for teams that are working on projects together, such as sales and marketing teams.
Organizations need realtime voice communication tools as their primary software
Businesses that have leveraged voice communications as their primary mode of communication have seen an array of benefits, including a productive and collaborative workforce, improved company culture, and increased retention of top talent. Unfortunately, organizations have often attempted to address these challenges by implementing a traditional PBX phone system, walkie-talkie radio hardware or a VoIP service. These options inherit many of the same issues present in email and messaging, including fragmented and distributed communication, as well as a lack of collaboration tools. By facilitating real-time communication, a real-time voice platform can improve productivity and collaboration by enabling seamless and efficient conversations between teams.
Talker enables seamless efficient real-time conversations
Talker is designed from the ground up to address the communication problems facing businesses today. It’s a real-time voice communication platform that enables seamless and efficient communication between employees as well as different departments within your organization. Talker enables real-time voice communication with your teams across multiple channels throughout the day solving issues that exist currently with phone calls, hardware radios, cellular push-to-talk apps and video calling software giving your teams the advantage similar to being in the same room by making it easier for you to connect and collaborate anytime, anywhere. Talker’s streaming adoption technology enables you to receive real-time push-to-talk messages across multiple channels without losing any information. It ensures that you listen to all queued live streams and that no information is lost. Talker also provides a host of other features, including: – A scalable communication platform – Advanced security and compliance controls – A collaborative environment built for teams – Enterprise grade voice player – Document sharing – Location tracking
Summing up
As the communication landscape continues to evolve, businesses face a choice: adapt or risk obsolescence. Fortunately, scalable and modern communication technology is available for businesses that want to embrace the future and build their communication practices around real-time voice communication. With the right communication platform, you can improve communication, collaborate more efficiently, and increase productivity.
